FAQ

Do I need to make an appointment?
You never have to make an appointment at Smyrna Frame & Art. You can walk in anytime that we are open.
Can I get a plate made?
We work with a local company to get you a custom plate at a reasonable price that you will love. You are also welcome to bring in your own plate.
Do you stretch canvases?
We stretch A LOT of canvases. And there are a few ways we can stretch them, depending on what look you want, or whether you're going to put a frame on it. Please check our pricing page for more details.
How much does it cost to frame a picture?
Though we may be able to give you a general quote over the phone or email for simple things, it is always best to bring your item(s) into our shop. Framing can cost as little as $30 (using our off the wall frames) and as high as thousands of dollars, depending on what you choose. We have a HUGE selection of custom mouldings and mats to choose from (all conservation quality,) as well as a decent selection of frames in standard sizes (8x10, 11x14, and 16x20) that we make out of our scraps. We will never pressure to upsell you. Our goal is to help you find what you want. We want you to walk away with a frame that you are happy with that you never have to reframe.
How long does it take to frame a picture? Can I wait in the store while you do it?
We stay consistently busy here at Smyrna Frame & Art, and we usually run about a 2 week turnaround depending on stock. We try to make exceptions if you need something done quicker but it depends on how busy we are. Just talk to us. We don't do framing while you wait, though we have been known to work on small items that we have in stock, if we have the free time. Just ask.
Do you do printing?
We do not currently do printing.
Do you make your moulding in house?
We do not make our own moulding, but we do buy it in sticks from local suppliers, so we can get it in pretty quick, unless it's out of stock, which does happen on occasion. We also keep a small selection of moulding in stock.
Do you deliver?
We have partnered with a local courier that charges a reasonable fee depending on size and distance.
Can you come to my home or business and hang pictures?
No, but we have several contractors we recommend who provide excellent hanging services.
Do you offer discounts?
Yes, but only on our in-stock mouldings. We also will offer a discount to designers dependent on the size of the job and to, military, and first responders.
Can I buy a gift certificate?
Absolutely? You can come into our shop and purchase one in any amount that you choose.
Do you restore old or damanged photographs and art?
We do not restore artwork or photographs
Do you repair damaged frames?
We can repair some damaged and broken frames, though many we are not able to due to structural reasons. We do not repair plastic frames for this reason. You will need to bring the frame into our shop to examine it.
Do you do packing and/or shipping?
We do both! Packing starts at $35.
Shipping charges depend on the carrier you use. We do not charge an added fee on the shipping-only what the carrier charges.

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